At The Enews Experts, we respect the privacy needs of our valued customers and members. This Privacy Policy outlines what specific information is gathered on the The Enews Experts site and how that information is used.

Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our users. If, at any time, you have questions or concerns about our privacy practices, please feel free contact us at info@enewsexperts.com.au.

Information Collection and Use

The Enews Experts explicitly asks when we need information that personally identifies you (“Personal Information”). Your personal information is used to create your personal access to our email product, and to contact you in the course of using this product. Demographic and profile data collected by The Enews Experts may be used to tailor this web site or any requested email communications, and to display information that is more relevant to you. Under no circumstances will The Enews Experts make any personal information about an individual user available to anyone.

Your email address is used to only send you information that you have requested and general information from The Enews Experts specifically relating to our email product. Except as mentioned above, The Enews Experts will not send you unsolicited email information, commercial offers or advertisements. The Enews Experts will not sell, rent, or loan our contact lists or our customer’s contact lists (including customer data) to any outside firms nor will The Enews Experts use customer contact lists for our own marketing purposes. All emails that you have requested will have an option to unsubscribe. Unsubscribe requests are fulfilled within minutes and no further communications will be sent to users who have stated that they do not wish to receive the specified information.

Subscriber Lists, Campaign Content and Campaign Reports

The Enews Experts ensures that all subscriber lists, email content and reports remain private and confidential. The Enews Experts may scan the content of your campaigns to ensure it complies with our Terms of Use — to protect against defamatory, inaccurate, abusive, obscene, profane, or threatening material that is racially or ethnically offensive. The Enews Experts will not invite external access to a customer’s contact lists.

Communications from the Site

Special Offers and Updates

We send all new users a welcoming email to verify their new account and confirm their password and username. Established users will occasionally receive information on products, services, special deals, and a newsletter.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications via the unsubscribe mechanism at the bottom of each email.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the user’s wishes.

Website Usage Information

We use your IP address to help diagnose problems with our server, and to administer our Web site. We do not link your IP address to any personally identifiable information. We use tracking information to determine which areas our site users visit based on traffic to those areas. The Enews Experts does not track what individual users read, but rather how often each page is visited. This helps us maintain a superior and informative website for you.

Security Technology

The Enews Experts has made a substantial investment in the latest server, database, backup and firewall technologies to protect our information assets. These technologies are deployed as part of sophisticated security architecture. All data resides in a tightly controlled, secure data center. These investments mean that information about the identity and preferences of individual members is never accessible to anyone outside The Enews Experts. We will maintain safeguards to protect the security of these servers and your personally identifiable information.

Policy Modifications

We may change this Privacy Policy from time to time. If/when The Enews Experts makes changes to this privacy statement, we will highlight the changes on our homepage and email users who have given us permission to do so. We will post any changes here, so be sure to check back periodically.

Contacting The Enews Experts about Privacy

If you have any questions about our privacy statement, the information we have collected from you online, the practices of this site, or your dealings with this web site, please contact us:

Postal Address: The Enews Experts, PO Box 432, Figtree, NSW 2525
Telephone: +61 2 8007 5226
Email: info@enewsexperts.com.au